A DIVERSE GROUP OF YOUNG AND TALENTED CREATIVES
Tailored Business Consultancy
Drive your business forward with tailored strategies and actionable insights. Our consultancy services are designed to help you navigate challenges, streamline operations, and achieve measurable growth. From improving processes to developing market strategies, we bring expertise that empowers your business to thrive in a competitive landscape. If you need monthly maintenance work or a crash course in a specific service we offer, let us know.
We can tailor a course to equip you with the skills and knowledge to implement solutions in your own business. Either it’s in content creation, ads management, or anything specific. A focused 2–3-day class is often sufficient, depending on your level of
understanding, ensuring you’re confident and ready to apply the strategies effectively.
WE HELP NEW AND EXISTING BUSINESS THRIVE IN THE COMPETITIVE WORLD
OF HOSPITALITY AND BEYOND.
With over 16 years of experience across various industries—including hospitality, leadership and training, HR management, e-commerce, the entertainment industry, and digital marketing—We have developed expertise in every aspect of running successful ventures. From customer service excellence to operational efficiency, we are here to guide you on your journey to success.
Why Choose My Consultancy Services?
With a solid background in multiple industries, we bring hands-on knowledge and proven strategies to the table. Over the years, we have successfully managed various venues, including:
● Running a few self-owned establishments in Melbourne:
○ A 30-40 seating fusion food and coffee venue in an industrial area.
○ Two 20-seating cafes in family-friendly locations and commercial shop lots.
● Each business was sold profitably as self-operated ventures, showcasing my ability to create sustainable and successful hospitality businesses.
Whether you’re starting fresh or seeking to improve your existing operations, my consultancy services are designed to meet your unique needs.
Services Offered
1. Comprehensive Hospitality Business Setup
If you’re starting your journey in the hospitality industry, we will guide you through the entire process, including:
Operational Setup
From equipment selection to layout designs for efficient
workflows.
Menu Creation
Crafting menus that balance creativity with profitability.
Pricing Strategy
Structuring competitive yet sustainable pricing.
Rostering and Workflow
Streamlining operations to maximize productivity.
Supplies and Ingredients
Establishing reliable supplier contacts and understanding
cost-effective sourcing.
Kitchen Requirements
Determining the appropriate kitchen setup and navigating
council regulations.
Timeline Planning
Providing a structured timeline to ensure a smooth setup process.
Fit-Out Optimization
Reducing overspending while increasing efficiency in your
space.
Coffee Roaster Selection
Recommending trusted roasters and equipment tailored to your needs.
2. Training and Skill Development
Upskill your team and ensure exceptional customer experiences with tailored training programs:
Customer Service Training
Build a team that excels in customer interactions.
Barista Courses
Teach essential barista skills, from machine operation to latte art.
Operational Training
Enhance staff efficiency and confidence with practical,
hands-on training.
3. Digital and Brand Strategy
Strengthen your business presence and attract more customers with modern marketing solutions:
Business Identity Development
Assistance with IP registration, domain setup, and website creation.
Photography and Content Creation
High-quality visuals and marketing materials.
Social Media Management
Content creation, ad management on Meta Business and
Google SEO, and campaign strategy.
Who Can Benefit?
New Business Owners
If you’re unsure where to start, we will provide a clear roadmap for success.
Existing Businesses
Improve workflows, cashflow, and operational efficiency to take your business to the next level.
Targeted Consultancy
Need help in a specific area? We offer tailored solutions to address your unique challenges.
While my expertise is rooted in the hospitality industry, my consultancy extends to a variety of business types. Whether you’re in retail, running an online shop, or launching a startup in any industry, we can provide actionable ideas and strategic guidance to help you succeed.